FAQ

General questions

Flocked fabrics
Our leotard, crafted from the finest Italian Lycra, boasts a delicate touch of luxury with its flocked mesh inserts.
To maintain the enduring elegance of this exquisite detail, we recommend following these care instructions:

•Treat the flocked mesh inserts with the grace they deserve.
•To prolong the life of the flocked mesh we recommend handwashing in warm water.
• To preserve the integrity of this delicate fabric, avoid rubbing and harsh scrubbing .
•A mild detergent will suffice, ensuring a tender cleansing without compromising its delicate nature.
•Thoroughly rinse without wringing or twisting. Air dry away from direct heat or sunlight.
•Maintain the authenticity of the flocked mesh by steering clear of fabric softeners.
•Machine washing, unfortunately, will accelerate the natural fading process of the flocked mesh, diminishing the exquisite richness that defines our creations. If you have to use a washing machine, wash it inside out in a laundry bag. Use a gentle cycle, cold water (30 degrees max) and Do Not tumble dry!
•Do Not dry clean!
•Do Not bleach!
•Embrace the longevity of our flocked mesh for up to 40 washes if machine washed and up to 80 handwashing cycles*. After this mark of enduring beauty, you may notice a subtle fade and a gentle reduction in plushiness, though the durability of the Italian Lycra remains unaffected. This natural evolution adds character, telling the story of the leotard's journey with you.

*Highly dependent on external factors like water hardness, detergents used, handwashing softeness, washing machine capabilities.

Plain lycra
•If you decide to use a washing machine, for best and most long-lasting results, please use a laundry bag and wash on a gentle cycle.
•A mild detergent will suffice, ensuring a tender cleansing without compromising its delicate nature.
•Thoroughly rinse without wringing or twisting. Air dry away from direct heat or sunlight.
•Do Not tumble dry!
•Do Not dry clean!
•Do Not bleach!

Most of the main lycra fabrics used for Ritma Design leotards have an OEKO-TEX Standard 100 grading, classes I and II. If a textile article carries the STANDARD 100 label, you can be certain that it has been tested for harmful substances and that the article therefore is harmless
for human health.

We use the very best lycra (mostly Italian), that will provide our products with durability and a luxurious feel at touch.

Oeke-Tex Standard 100: https://www.oeko-tex.com/en/our-standards/standard-100-by-oeko-tex

Summary of OEKE-TEX classes:

Product class 1: Articles for babies and toddlers

Product class 2: Articles with direct contact to the skin

Product class 3: Articles without direct contact to the skin

Product class 4: Home textile

Actual colours may vary. This is due to the fact that every screen has a different capability to display colours and that everyone sees these colours differently.

We try to edit our photos to show the samples as life-like as possible, but please understand the actual colour may vary slightly from your screen.

We cannot guarantee that the colour you see accurately portrays the
true colour of the product.

We are based in UK and all parcels will be send from UK.

We aim to process and ship your parcel within 2-3 days of receiving an order.

We are an UK company and parcels will be shipped from UK. Please understand that depending on your country of origin you might be asked to pay customs and import taxes when the parcel arrives, and it is the buyer's responsability to pay these taxes.

We are not responsible for delays due to customs.

We cannot mark international orders with a lower value or as a gift to avoid customs and/or taxes because this is illegal in UK.

For more details please check our Shipping policy.

If your order has not already shipped, we can fix that for you! Please send us a message via the contact form or email us at contact@ritmadesign.co.uk as soon as possible with your order number and the correct shipping address.

If the order has shipped, we are not responsible for missing orders sent to incorrect or undeliverable addresses provided by the customer.

Bussiness enquiries

For large orders and other Wholesale requests please send an email to contact@ritma.design.co.uk. We will get back to you as soon as possible.

We are open to potential collaborations. If you like our products and have a collaboration idea, please send an email at contact@ritmadesign.co.uk